Jortelligence is an AI receptionist built for Australian medical and GP clinics. It answers every patient call 24/7 in a natural Australian voice, books and reschedules appointments straight into your calendar, handles routine enquiries, and sends your team a summary after each call — easing the front-desk load while keeping patient data in Australia.
The problem
When the lines jam at 8am, patients hang up and call another practice. Your agent answers every call at once, so no one waits on hold.
Front desk is checking in patients and fielding the phone at the same time. The AI carries the call load so staff can focus on the waiting room.
Appointment requests and questions come in well after close. Your agent books them overnight so the day starts organised, not buried in voicemail.
What it does
Routine reception calls — answered, booked and summarised, with every clinical decision left to your team and your escalation script.
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Made in Australia
Frequently asked questions
Yes. Jortelligence checks your live calendar during the call, offers open times, and books, reschedules or cancels appointments straight into Google Calendar or Microsoft Outlook — then sends your front desk a summary. New and existing patients are handled the same way, 24/7.
Jortelligence is an Australian company (Jortel Australia Pty Ltd, ABN 91 610 642 521), and calls are encrypted in transit. Speech recognition, the AI model and the voice come from specialist providers, some of which process data outside Australia; our Privacy Policy explains how information is handled, and you can ask for call data to be deleted at any time.
It can triage urgent calls and follow the exact escalation script you set — for example advising a caller to ring 000 in an emergency, or transferring them to a nurse or a nominated number. It books routine appointments and passes anything clinical to your team.
It books into Google Calendar and Microsoft Outlook today, and every call produces a transcript and summary for you. It does not connect to practice management software yet: tell us which one you use.
It answers in a natural Australian voice. You decide how it introduces itself, and it can disclose that it is an AI assistant where you prefer that, in line with Australian guidelines.
You can start free with 15 minutes of call time included and no credit card. Plans start at A$199/month, GST included — well under the cost of a part-time receptionist — billed in AUD with no lock-in contract.
Set up your AI receptionist online and call it yourself to hear it. Start free with 15 minutes included — no credit card, no lock-in.
No credit card required · Free tier available · Cancel anytime